To ensure clarity, the following terms are strictly defined:
Thank you for shopping at K2S PREMIUM. Your satisfaction is important to us, and we want to ensure a positive experience with our products. By making a purchase at K2S PREMIUM, you agree to the following terms, along with our Privacy Policy.
If you encounter any issues with your purchased product or are unsatisfied, you have 1 month to request a refund and return the product.
To initiate a return, please adhere to the following guidelines:
At K2S PREMIUM, we strive to provide you with the best products and conduct thorough inspections to ensure quality. In rare cases where a product is out of stock or quality issues arise, we may cancel your order, notifying you in advance.
We conduct rigorous quality checks and ensure secure packaging to prevent damage during transit. However, K2S PREMIUM is not liable for damages occurring during transportation.
Upon receiving your returned product and confirming adherence to our guidelines, we will process a refund. Please allow a few days for processing, and you will receive notification once the refund is issued.
K2S PREMIUM covers return shipping costs, regardless of whether the item initially qualified for free shipping.
By using our website, registering an account, or making a purchase, you consent to our Return & Refund Policy and agree to its terms.
If we update or amend this document to accurately reflect our Service and policies, such changes will be prominently posted. Your continued use of the Service constitutes acceptance of any updated Return & Refund Policy. If you disagree with the changes, you may delete your account.
If you encounter any issues or are unsatisfied with our products or services, please don't hesitate to contact us. We're here to address any concerns you may have.
